WHERE'S MY ORDER?Updated 6 months ago

Your order could be in a couple of places... our warehouse, awaiting dispatch, with the courier on its way, or delivered. The first thing to check is have you had your dispatch email? If yes, then it's on its way. You can track your order here using your order number from that email. If you haven't got your dispatch email (don't forget to check your junk mail!) then your order is waiting to leave us. Once you have the dispatch email you will be able to track it with the link at the top of this page.

Orders typically leave our warehouse within 2-3 business days of being placed Monday-Thursday 9:00-5:00pm and Friday 9:00-1:00pm.

If you don’t have your order number, log into your account here and then go to 'Order History'.